Pet owner education

Here are some important topics to cover with pet owners when you are prescribing antibiotics:

  • What are antibiotics
  • When are they used
  • Importance of finishing the course
  • What is resistance
  • Possible side effects
  • How to administer the medicine
  • Provide written instructions
  • Book a follow up appointment

Remember that good communication with your clients is a big part of treatment success!

Ceva is dedicated to support you on this matter. Find more information and communication guidelines in theĀ GRAM book.

Along with GRAM, Ceva has developed a range of tools to raise client awareness on antimicrobial resistance and help you achieve gold standard practice communication and client support.


  • Educational leaflet
  • Educational video
  • Waiting room posters


  • GRAM fact sheets
  • GRAM book
  • Prescription pad

GRAM supporters

  • The Bella Moss Foundation
  • ISFM