It is essential to allocate time during the consultation to explain the treatment plan to the client and be ready to answer any questions they might have regarding the therapeutic course and the condition of their animal.
Remember that good communication with your clients is a big part of treatment success!
Ceva is dedicated to support you on this matter. Find more information and communication guidelines in the GRAM book.
Along with GRAM, Ceva has developed a range of tools to raise client awareness on antimicrobial resistance and help you achieve gold standard practice communication and client support.